We utilize a premium hosting service for FlexTraining license customers and Login & Go subscribers. The new service is an across-the-board upgrade from our standard internal hosting platform we have utilized for several years.
The multitude of network improvements and upgrades that are provided when moving from a typical corporate network to a state-of-the-art hosting center are too many to cover in detail, and may not be of interest to the non-technical customer. However, there are two factors that are easily understood and really stand out:
Many people ask about a percentage of "up" time. In other words, how often will the system go down or be otherwise unavailable. The move from internal hosting to the new Premium Hosting environment means reliability would be increased from perhaps 99.5% to perhaps 99.99%. Of course, the internet is still a vast distributed network and nothing is guaranteed. But these estimates may help quantify the improved reliability of a robust data center environment designed for maximum performance and availability.
The premium hosting configuration will be used for all hosted licenses and also for all Login & Go subscribers going forward. For a modest increase in cost over the previous hosting service, we are now providing a faster, more redundant, reliable, and bullet-proof infrastructure for our customers