Frequently Asked Questions









Certainy not. We have participated in many software-selection projects over the past 20 years, and we have helped companies develop deployment methodologies, integration strategies, and data conversion plans. We can be very helpful in the early stages of an online education project.

We understand that your focus is on running your business and not on becoming experts at managing a training system, so we offer a full-service education solution, including customization and data conversion as required, that is cost-effective for you. FlexTraining is an amazing and very unique framework, and our experience can complement the training system and make it work for you.

The FlexTraining education framework includes built-in course authoring, automated course and lesson delivery, automated testing, time logging, reporting, and activity analysis.
For a deeper look at the extensive feature set that FlexTraining provides click here.

The FlexTraining system is template-based, and built to be intuitive and easy to use. However, we are always glad to build a sample course out of your training material, which you can use as a basis for additional courses. And we are right beside you during your initial course assembly and launch, because your success is our success. We can even do most - or all - of your course-building for you, if you wish. There are many ways to utilize FlexTraining. Relax. We've got this.

Absolutely! That is exactly what FlexTraining is all about. We don't "convert" material to some mysterious internal format. We let you load your existing material into libraries and course templates, and your courses use it as-is. Yes, you may copy a file from one place to another or possibly edit some images or documents to fit their new purpose, but you won't be starting over. Rapid course assembly depends on getting the most out of what you already have.

The industry term for the desired behavior - where content grows or shrinks to fit your display - is "responsive". Some systems are responsive and some are not. FlexTraining was designed and developed from the ground up to be flexible and responsive. This is an important attribute to look for as the diversity of devices and displays continues to grow.

It means we offer a flexible set of services and training that helps you get the most value from your training system. This includes user training, course-building services, customizations when necessary, and professional guidance and support. We have been in this industry for nearly 20 years, and we know what it takes to be successful, and to finish the job.

Yes, of course. But whenever you interact with us you can expect to hear us encourage you to take advantage of our Premium Application Hosting service (if you are still self-hosted) and our Creative Services. It’s something we strongly recommend and believe in.

It doesn’t. Yes there is a fee, but it is very unlikely that you can provide the same hosting and services that we deliver with the Premium Application Hosting program a lesser total cost. So there is a net savings to you, not a net cost increase.

Some customers do a fantastic job building FlexTraining courses. Others are very busy or otherwise need assistance with narration, video editing, course assembly, assessment development, etc. With our experience, we can be a valuable resource. In addition, most organizations have an online training catalog that continuously changes. Courses are added, changed, and deleted regularly. So it’s never too late to have some professional help!


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You choose how much AI you want to utilize








Imagine being able to select a subject, enter a topic, and have a course outline, including lesson titles and suggested lesson details, generated instantly for you.

Most importantly, you can augment, edit, or re-sequence the lessons at any time, now or in the future. All the FlexTraining AI features allow you to make changes at any time. You can always mix your AI outlined courses with courses made in the traditional way. And of course, AI Course Frameworks works seamlessly with the other AI tools in FlexTraining AI.

With AI Assist, you can generate learning content based on parameters that you select. You simply specify characteristics like Prompt, desired response length, perspective of the source. For example, you could instantly generate a lesson on Corporate Finance, from the perspective of an Accountant, with a length of 900 words.

The Prompt is what AI uses to generate content and responses, along with the other parameters. You can tweak your Prompt and the other parameters and generate your training content several times until you are happy with it.

Naturally, you can augment, edit or delete this generated training content at any time, using the normal FlexTraining tools.

An audio narration can give your learners a big boost in the transfer of knowledge. With AI Narrations, you can generate a narration at any time, for any lesson. And you can mix and match narrated lessons with non-narrated lessons.

This flexible AI tool allows you to specify the desired accent, gender, and tone (upbeat, business-like, authoritative, etc.) of your generated audio. And your narration will be automatically assigned to the lesson you are working with and saved in your FlexTraining audio library.

And like everything else in FlexTraining AI, this feature allows you to change your mind later and re-generate or delete any narration you create.

With AI Illustrate you have a totally integrated image creation solution. AI image generation has a come a long way in the past year or two. It has always been possible to have AI create images on external web sites, save the images, and add them to FlexTraining. But now you can generate your images right inside FlexTraining AI, and have the images automatically stored in the correct FlexTraining library.

Authors and training developers need the flexibility to revise and replace visual content throughout your course catalog at any time, and that's provided. You can also mix and match images from other AI sources, other traditional sources, and images created by AI Illustrate.













Optional AI Coaching and Consulting Assistance








The AI features in FlexTraining are provided for your use at any time. You can select exactly which features will be activated for you and your training management team. You might choose to only use one or two of the available AI Tools.

But we will train you on each feature, including parameters and settings for each. Best Practices will generally include planning, deploying, and testing as you gain experience. Our goal is to ensure your team can fully harness AI to accelerate course development, improve content quality, and deliver more engaging learning experiences without adding to your workload.

In addition to training on our built-in AI features, we offer expert coaching on a broad range of third-party Generative AI tools available across the industry. From content generation platforms to AI video creators and image generators, we help training managers navigate the fast-evolving AI landscape.

Your team needs to be ready to confidently integrate AI into your training and operations strategies and drive measurable improvements in target areas. We help you determine a clearer AI strategy, reduced trial-and-error, and greater confidence in your technology choices.

To help your team unlock the full potential of Generative AI tools, we provide targeted coaching in prompt engineering the art and science of crafting effective prompts to guide AI outputs. Whether you're generating course outlines, training content, images, or audio narration, the quality of your results often depends on how you communicate with the AI.

With stronger prompt engineering skills, your staff can accelerate content creation, reduce editing time, and get more reliable results from both our platform and other industry AI tools.









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